Front Desk Administrator - Luxury Beauty Studio in Ubud, Bali

Join RASA GAYA Studio, a premier hair and beauty destination in the heart of Ubud, Bali, as our next Front Desk Administrator. This is a unique opportunity to be the face of our luxury studio, where artistry meets exceptional client service in one of Bali's most sought-after locations. As the Front Desk Administrator, you'll be the first point of contact for our clients, ensuring a seamless and memorable experience from the moment they walk through our doors.

At RASA GAYA Studio, we pride ourselves on our commitment to excellence and our dedication to creating a welcoming environment for both our clients and our team. With a focus on luxury and personalized service, we offer a dynamic and rewarding work environment where you can grow both personally and professionally.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome clients with a warm and professional demeanor, ensuring they feel valued and at home.
• Manage the reception area, including scheduling appointments, handling inquiries, and coordinating with our talented stylists and therapists.
• Process payments and maintain accurate records using our in-house booking system and point-of-sale software.
• Assist in maintaining a clean and organized reception area, ensuring it meets our high standards of luxury and professionalism.
• Provide exceptional customer service, addressing client needs and concerns with empathy and efficiency.
• Collaborate with the studio management to ensure smooth daily operations and a positive client experience.
• Stay up-to-date with the latest trends and developments in the beauty industry to enhance our clients' experience.
• Promote our studio's services and special offers to both new and returning clients.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or customer service role, preferably in a beauty, spa, or luxury retail environment.
• Excellent communication and interpersonal skills, with the ability to build rapport and provide exceptional customer service.
• Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in using booking systems and point-of-sale software, such as Square or Toast.
• Familiarity with the beauty industry and a passion for luxury and personalized service.
• Ability to work well under pressure and in a fast-paced environment.
• Attractive and professional appearance, with a warm and approachable demeanor.
• Fluency in both English and Indonesian languages is a plus.

🛠️ Keahlian

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